How we handle your information.
What Crown Facility Solutions collects on this website, how it is used and how to reach us about it.
Who we are
This website is operated by Crown Facility Solutions, Inc., 3605 W MacArthur Blvd, Ste 701, Santa Ana, CA 92704. Questions about this policy can be sent to Info@crownbsc.com or by phone at 1-888-584-6999, Monday to Friday, 8 AM to 5 PM.
Information you give us
When you request a quote or send a message, we collect what you enter in the form: your name, company, email address, phone number, the property's city or ZIP code, property type and size, the services you are interested in, how often you need them and your preferred start date, plus anything you write in the message field. We use this to contact you, schedule a walk-through and prepare a written scope and quote.
Information collected automatically
Like most websites, this site records basic technical information when you visit, such as your IP address, browser type, the pages you view and the site that referred you. We may use analytics tools, including Google Analytics, that set cookies to help us understand how visitors use the site. This information is aggregated and is not used to identify you personally. You can block or delete cookies in your browser settings.
How we use information
- To respond to quote requests and messages.
- To schedule walk-throughs and deliver the services you ask about.
- To improve the website and our service.
- To meet legal and insurance requirements.
Sharing
We do not sell your personal information. We share it only with service providers who help us run the website and our business, such as our web host, email provider and analytics tools, and only as needed for those purposes, or when required by law.
Retention
Quote requests and messages are kept for as long as needed to respond to you and to maintain our business records, then deleted or anonymized.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by emailing Info@crownbsc.com. California residents may have additional rights under the California Consumer Privacy Act and can use the same contact to exercise them.
Security
This site is served over HTTPS and form submissions are stored on secured systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This site is intended for businesses and property managers and is not directed at children under 13. We do not knowingly collect information from children.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
See your property, not a template.
Tell us where your property is and what it needs. A Crown manager walks the site and sends a written scope and quote.