About Us
Dedicated To Quality and Consistency
Crown Facility Solutions
California’s Trusted Maintenance Company
• Crown Facility Solutions offers a reliable shield against risk when choosing a partner for your facility. Our unwavering stability and seasoned team make entrusting your requirements to Crown a prudent decision.
• At the core of our service philosophy lies efficient communication and timely follow-up, crucial elements for delivering exceptional service and fostering enduring customer relationships. That’s why we deploy a dedicated team of skilled supervisors to meticulously oversee each project and job site, ensuring rigorous quality control throughout.
• In addition to our regular site inspections, our supervisory team maintains open dialogue with our crews with the use of Swept software, evaluating their performance and upholding strong internal communication channels.
• Furthermore, as a locally owned enterprise, CFS holds all requisite forms of liability, property damage, auto and workers compensation insurance coverage, providing comprehensive protection for your peace of mind.
Customer Support
Understanding the entirety of your service requirements is fundamental to delivering unparalleled excellence. Our dedicated customer service team is committed to upholding this standard of excellence, ensuring that our exceptional workforce consistently delivers top-quality results. With Crown, rest assured, you’re in capable hands.
We recognize the uniqueness of each customer and the distinct personality and characteristics of every property. By comprehensively understanding your service needs, we’re better equipped to tailor a program specifically suited to your requirements.
Once you’ve chosen Crown as your service provider, you’ll experience firsthand the dedication with which we approach customer care and follow-up.
When reaching out to our office, expect to be treated with professionalism by our courteous and knowledgeable staff, who will promptly address your service requests. We also prioritize landlord-tenant relations, ensuring they are handled with care and sensitivity.
Managing Quality Control
Our Quality Control program is designed to meet your expectations in the most efficient and cost-effective way. Leveraging Swept software in our organization, we facilitate seamless real-time connections between clients and staff, streamline employee management including time tracking, supplies management, inspections, and issue resolution. This allows you to redirect your focus towards expanding your business. Our program enhances the efforts of our janitors, resulting in added value for our customers.
