Quality you can check.
Supervisors on every job site, regular inspections and software that connects you to your crew in real time. Crown logs the work, flags exceptions and follows up until every issue is closed.
How does Crown control cleaning quality?
Crown combines people and software. A dedicated team of skilled supervisors oversees each project and job site, and regular site inspections check the work. Everything runs through Swept, which connects clients, supervisors and crews in real time and keeps detailed records, with exception reporting and timely follow-up on every issue.
What our software tracks.
Swept is the system Crown uses to run quality control across every property.
Employee hours on site are tracked, so you know your crew showed up.
Site inspections are recorded with detailed records and exception reporting.
Supplies are managed per site, so restrooms and break rooms stay stocked.
Clients, supervisors and crews connect in real time, and issues are tracked until they close.
Who answers for your building.
Crown is not a franchise or a middleman. From the manager you call to the crew in your building, everyone in the chain works for Crown.
Multiple services and locations, one chain of accountability.Combine janitorial, day porter, power washing and more under one contract.
Talk to a managerStandards clients notice.
“I have had a fantastic experience working with Brent Shears and the team at Crown Facility Solutions. Their professionalism, responsiveness, and high standards of cleanliness truly set them apart.”
Jenny Chavez · Google review“Crown is a great partner to work with. As a commercial property manager, it is very difficult to find trustworthy vendors that also provide stellar service while also providing competitive pricing.”
Joon Choo · Commercial property manager, Google reviewQuestions, answered.
How does Crown check the quality of cleaning?
Skilled supervisors oversee every job site, and Crown runs regular site inspections on top of that. Inspections, issues and follow-up are tracked in Swept, our quality control software, with detailed records and exception reporting.
What is Swept?
Swept is the software Crown uses to run quality control. It connects supervisors, crews and clients in real time and manages time tracking, supplies, inspections and issue resolution.
How often are inspections done?
Inspections run on a regular schedule for every property. The schedule for your site is set in your written scope after the walk-through.
Who do I contact if something is missed?
Contact your Crown manager or our customer service team. Issues are logged, assigned and followed up until they are resolved.
Are your crews Crown employees?
Yes. Crown is not a franchise or a middleman. Your crew is made up of Crown's own uniformed, trained employees.
Is Crown insured?
Yes. Crown carries general liability, property damage, auto and workers' compensation coverage.
See your property, not a template.
Tell us where your property is and what it needs. A Crown manager walks the site and sends a written scope and quote.