Crown helps reduce your risk when choosing a partner for your facility. Our stability and experienced staff make choosing Crown Facility Solutions the right decision.
In addition to performing regular site inspections, our supervisory staff regularly meets with the janitorial crews to discuss their job performance and to maintain good channels of internal communication.
Effective communication and timely follow-up are essential to providing quality service and key to maintaining solid customer relationships. That is why each project and job site is closely managed by a team of skilled supervisors to ensure quality control.
Crown is locally owned and holds all applicable forms of liability and property damage insurance coverage.
Understanding the entire scope of your service needs is paramount in offering superior service. Our customer service staff is committed to excellence and ensuring that our superior work force delivers quality. You can always be confident that you are in good hands with Crown.
We realize that each customer is unique and every property has its own personality and characteristics. By understanding your service requirements we are better equipped to customize and tailor a program that fits your particular needs.
Once you select Crown as your service company, you’ll see how diligently we work to give you top-notch customer care and follow-up.
When you call our office, you’ll be treated in a professional manner by our courteous and knowledgeable staff who will ensure your service requests are handled promptly. We are also sensitive to landlord/tenant relations and make sure we treat them with care.
Our Quality Control program enables us to satisfy your expectations in the most productive and cost-effective manner possible. We do this by involving our janitors in the process, measuring quality, and communicating results. Our program improves our janitors’ efforts and returns increased value to our customers.
We do this by: