Dedicated to Quality and Consistency
Crown Facility Solutions started in 2000 and has been focused on providing exceptional cleaning and maintenance services. We pride ourselves for being one of the top janitorial companies by providing quality and consistency, with exceptional customer service to back it. Crown strives to deliver the exact services that customers want by listening closely to their expectations, taking a pro-active approach in defining their needs, and building the best partnering relationships possible. Through experience, we have been able to build an extensive industry knowledge base; from commercial office buildings and industrial facilities to retail outlets and medical/dental facilities, Crown can design a customized service package to fit any client’s needs.
Effective communication and timely follow-up are essential to providing quality service and key to maintaining solid customer relationships. That is why each project and job site is closely managed by a team of skilled supervisors to ensure quality control.
In addition to performing regular site inspections, our supervisory staff regularly meets with the janitorial crews to discuss their job performance and to maintain good channels of internal communication.
Crown is locally owned and holds all applicable forms of liability and property damage insurance coverage.
Crown helps reduce your risk when choosing a partner for your facility. Our stability and experienced staff make choosing Crown Facility Solutions the right decision.
Understanding the entire scope of your service needs is paramount in offering superior service. Our customer service staff is committed to excellence and ensuring that our superior work force delivers quality. You can always be confident that you are in good hands with Crown.
We realize that each customer is unique and every property has its own personality and characteristics. By understanding your service requirements we are better equipped to customize and tailor a program that fits your particular needs.
Once you select Crown as your service company, you’ll see how diligently we work to give you top-notch customer care and follow-up.
When you call our office, you’ll be treated in a professional manner by our courteous and knowledgeable staff who will ensure your service requests are handled promptly. We are also sensitive to landlord/tenant relations and make sure we treat them with care.
Managing Cleaning Quality
Our Quality Control program enables us to satisfy your expectations in the most productive and cost-effective manner possible. We do this by involving our janitors in the process, measuring quality, and communicating results. Our program improves our janitors’ efforts and returns increased value to our customers.
We do this by:
- On-site communication log books;
- Quality control inspections;
- Complete janitor participation in the Quality Control process, customizing our program to fit your needs.